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Head Office

Eastspring Al-Wara' Investments Berhad
Level 12, Menara Prudential,
10, Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: 603 - 2072 8808




If you are an individual or a sole proprietor investor and dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the Securities Industry Dispute Resolution Center ("SIDREC") via the following modes. You may do so within 180 days of receiving the final answer from us or after 90 days from filing the complaint, if there was no response from the Manager.

(a) via phone to : 603-2282 2280
(b) via fax to : 603-2282 3855
(c) via email to : info@sidrec.com.my
(d) via letter to : Securities Industry Dispute Resolution Center (SIDREC)
Unit A-9-1, Level 9, Tower A
Menara UOA Bangsar
No. 5, Jalan Bangsar Utama 1
59000 Kuala Lumpur



Eastspring Al-Wara' Investments Berhad is an indirect subsidiary of Prudential plc, a company incorporated in the United Kingdom. Neither Eastspring Al-Wara' Investments Berhad nor Prudential plc is affiliated with Prudential Financial Inc, a company whose principal place of business is in the United States of America.